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PluginCanary

Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search

by echoplugins · 10,000+ active installs · Checked 3 Nov 2026
Healthy2 Warnings

Healthy: vulnerability published 27 Oct 2026, fixed in 17.311.0.

88/ 100 Canary Score
Sub-scores for Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search
Ownership100
Maintenance100
Security80
Support70
Reputation85

How the score works

Active signals

Facts we detected, with links to the source.

  • WarningSEC-1Vulnerability published 27 Oct 2026, fixed in 17.311.0. Update to version 17.311.0 or later.27 Oct 2026Evidence
  • WarningSEC-1Vulnerability published 13 Aug 2026, fixed in 17.212.0. Update to version 17.212.0 or later.13 Aug 2026Evidence
  • InfoSEC-33 vulnerabilities published in the last 24 months. Review this plugin.4 Nov 2026Evidence

Ownership timeline

Who commits to the plugin's code on wordpress.org, over time.

Committers and their active periods
echoplugins15 Jan 2017 to 17 Oct 2026, 397 commits

1 committer recorded. No ownership changes recorded since 3 Nov 2026.

Maintenance

Last release
17 days ago
Releases, 24 months
61
Tested up to
7.1 current
Requires PHP
5.6 supported 8.2+
Releases per quarter for Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search
Q1 20249
Q2 20240
Q3 202410
Q4 20241
Q1 20256
Q2 20251
Q3 20251
Q4 202515
Q1 202627
Q2 20265
Q3 20263
Q4 20262

Last release 17 Oct 2026. Tested with WordPress 7.1 (current).

Support

100% of 1 support threads resolved in the last 2 months.

Security record

PublishedIssueCVSSAffectedFixed inDays to patch
27 Oct 2026Echo Knowledge Base <= 17.214.0 - Reflected Cross-Site Scripting via 'new_kb_config' Parameter6.1<= 17.214.017.311.00
13 Aug 2026Knowledge Base for Documentation, FAQs with AI Assistance <= 17.211.0 - Unauthenticated Stored Cross-Site Scripting7.2<= 17.211.017.212.00
29 Jan 2026Echo Knowledge Base – Documentation, FAQs, AI Chat & AI Search <= 16.011.0 - Missing Authorization4.3<= 16.011.016.20.024
2 Feb 2024Knowledge Base for Documentation, FAQs with AI Assistance <= 11.30.2 - Unauthenticated PHP Object Injection in is_article_recently_viewed9.8<= 11.30.211.31.052

Source: Wordfence Intelligence.

Reputation

Average rating per quarter for Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search
Q4 20235.0
Q2 20243.6
Q3 20244.4
Q4 20245.0
Q1 20255.0
Q2 20255.0
Q3 20255.0
Q4 20255.0
Q1 20265.0
Q2 20265.0
Q4 20265.0

Average rating stayed at 5.0 between Q4 2023 and Q4 2026.

Rating distribution
5 star120
4 star0
3 star1
2 star1
1 star2
Latest low reviews

Momentum

10,000+ active installs. History builds with each weekly snapshot.

Weekly downloads, last 27 weeks
Weekly downloads for Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search
4 May 2026646
11 May 20266,963
18 May 20267,920
25 May 20261,367
1 Jun 2026907
8 Jun 20266,397
15 Jun 20261,547
22 Jun 2026959
29 Jun 2026843
6 Jul 20261,466
13 Jul 2026741
20 Jul 2026833
27 Jul 2026834
3 Aug 20267,654
10 Aug 20262,900
17 Aug 20267,062
24 Aug 20261,896
31 Aug 20266,493
7 Sep 20261,423
14 Sep 20261,643
21 Sep 20261,534
28 Sep 20261,058
5 Oct 20267,873
12 Oct 20263,456
19 Oct 20265,607
26 Oct 20262,702
2 Nov 2026208

Weekly downloads over the last 4 weeks are 3% below the 27-week average.

Healthier alternatives

Same category, higher Canary Score. Never sponsored.

No healthier plugin in the same category yet.

Facts

Version17.311.1
Authorechoplugins
Added10 Jan 2017
Last updated17 Oct 2026
Active installs10,000+
Requires WordPress5.3
Tested up to7.1.4
Requires PHP5.6
CategoryContent Management > Blog & Article Publishing
TagsAI, faq, chat, documentation, knowledge base

Other plugins by this author: Show IDs by Echo, Scroll Down Arrow, Creative Addons for Elementor, AI Chat App - Live Agent Handover, Help Docs, Email, Call Button, Fast Support

Questions

Is Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search still maintained?

Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search was last updated on 17 Oct 2026. Its Canary status is Healthy.

Is Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search safe?

Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search has no open unpatched vulnerabilities on record. 3 vulnerabilities were published in the last 24 months. Its Canary status is Healthy.

Who owns Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search?

The wordpress.org author is echoplugins. Recent committers: echoplugins, plugin-master. We have recorded no ownership change.

What can I use instead of Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search?

We have no healthier plugin in the same category on record yet.

Data: wordpress.org Plugins API, plugins SVN and Trac, wordpress.org reviews, Wordfence Intelligence.Plugin data refreshed 3 Nov 2026.Report a data issue