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PluginCanary

Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin

by Majestic Support · 3,000+ active installs · Checked 3 Nov 2026
Healthy4 Warnings

Healthy: vulnerability published 30 Oct 2026, fixed in 1.2.3.

81/ 100 Canary Score
Sub-scores for Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin
Ownership100
Maintenance100
Security60
Support70
Reputation70

How the score works

Active signals

Facts we detected, with links to the source.

  • WarningSEC-1Vulnerability published 30 Oct 2026, fixed in 1.2.3. Update to version 1.2.3 or later.30 Oct 2026Evidence
  • WarningSEC-1Vulnerability published 22 Oct 2026, fixed in 1.2.2. Update to version 1.2.2 or later.22 Oct 2026Evidence
  • WarningSEC-1Vulnerability published 1 Oct 2026, fixed in 1.2.1. Update to version 1.2.1 or later.1 Oct 2026Evidence
  • WarningSEC-1Vulnerability published 1 Oct 2026, fixed in 1.2.1. Update to version 1.2.1 or later.1 Oct 2026Evidence
  • InfoSEC-314 vulnerabilities published in the last 24 months. Review this plugin.4 Nov 2026Evidence

Ownership timeline

Who commits to the plugin's code on wordpress.org, over time.

Committers and their active periods
plugin-master24 Oct 2023 to 24 Oct 2023, 1 commits
ahmadmj24 Nov 2023 to 1 Nov 2026, 53 commits

2 committers recorded. No ownership changes recorded since 3 Nov 2026.

Maintenance

Last release
3 days ago
Releases, 24 months
19
Tested up to
7.0 vs 7.1
Requires PHP
7.4 supported 8.2+
Releases per quarter for Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin
Q1 20241
Q2 20242
Q3 20241
Q4 20241
Q1 20254
Q2 20252
Q3 20250
Q4 20251
Q1 20260
Q2 20267
Q3 20262
Q4 20263

Last release 1 Nov 2026. Tested up to 7.0, 1 major version behind WordPress 7.1.

Support

Support history appears after our first snapshots of the forum counts.

Security record

PublishedIssueCVSSAffectedFixed inDays to patch
30 Oct 2026Majestic Support <= 1.2.2 - Authenticated (Subscriber+) SQL Injection via 'columns' Parameter6.5<= 1.2.21.2.30
22 Oct 2026Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.2.1 - Missing Authorization5.3<= 1.2.11.2.20
1 Oct 2026Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.2.0 - Authenticated (Subscriber+) Insecure Direct Object Reference4.3<= 1.2.01.2.10
1 Oct 2026Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.2.0 - Missing Authorization5.3<= 1.2.01.2.10
10 Jul 2026Majestic Support <= 1.1.9 - Authenticated (Subscriber+) SQL Injection via 'val' Parameter6.5<= 1.1.91.2.00
26 Jun 2026Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.1.7 - Authenticated (Subscriber+) Insecure Direct Object Reference4.3<= 1.1.71.1.80
9 Apr 2026Majestic Support <= 1.1.2 - Missing Authorization5.3<= 1.1.21.1.30
12 Jun 2025Majestic Support <= 1.1.0 - Missing Authorization5.3<= 1.1.01.1.10
22 May 2025Majestic Support <= 1.1.0 - Unauthenticated SQL Injection7.5<= 1.1.01.1.10
19 May 2025Majestic Support <= 1.1.0 - Missing Authorization5.3<= 1.1.01.1.10
22 Apr 2025Majestic Support <= 1.0.7 - Authenticated (Contributor+) Local File Inclusion7.5<= 1.0.71.0.80
23 Feb 2025Majestic Support <= 1.0.6 - Unauthenticated Local File Inclusion9.8<= 1.0.61.0.70
11 Feb 2025Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.0.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory7.5<= 1.0.51.0.60
11 Feb 2025Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin <= 1.0.5 - Authenticated (Subscriber+) Insecure Direct Object Reference4.3<= 1.0.51.0.60

Source: Wordfence Intelligence.

Reputation

Lifetime rating 5.0 from 8 ratings. Quarterly trends appear as new reviews arrive.

Rating distribution
5 star8
4 star0
3 star0
2 star0
1 star0

Momentum

3,000+ active installs. History builds with each weekly snapshot.

Weekly downloads, last 27 weeks
Weekly downloads for Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin
4 May 20264,647
11 May 20264,628
18 May 20264,699
25 May 20264,622
1 Jun 20264,652
8 Jun 2026111
15 Jun 202690
22 Jun 20264,620
29 Jun 2026117
6 Jul 20264,632
13 Jul 2026198
20 Jul 2026230
27 Jul 2026196
3 Aug 2026199
10 Aug 2026194
17 Aug 2026173
24 Aug 2026169
31 Aug 2026165
7 Sep 2026232
14 Sep 2026256
21 Sep 2026219
28 Sep 20264,865
5 Oct 2026248
12 Oct 2026260
19 Oct 20265,036
26 Oct 20266,837
2 Nov 20262,886

Weekly downloads over the last 4 weeks are 84% above the 27-week average.

Healthier alternatives

Same category, higher Canary Score. Never sponsored.

No healthier plugin in the same category yet.

Facts

Version1.2.4
AuthorMajestic Support
Added24 Nov 2023
Last updated1 Nov 2026
Active installs3,000+
Requires WordPress5.5
Tested up to7.0.8
Requires PHP7.4
CategorySupport & Help Desk > Help Desk & Ticketing Systems
Tagshelpdesk, support desk, ticket system, support plugin, customer support

Questions

Is Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin still maintained?

Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin was last updated on 1 Nov 2026. Its Canary status is Healthy.

Is Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin safe?

Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin has no open unpatched vulnerabilities on record. 14 vulnerabilities were published in the last 24 months. Its Canary status is Healthy.

Who owns Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin?

The wordpress.org author is Majestic Support. Recent committers: ahmadmj, plugin-master. We have recorded no ownership change.

What can I use instead of Majestic Support - The Leading-Edge Help Desk & Customer Support Plugin?

We have no healthier plugin in the same category on record yet.

Data: wordpress.org Plugins API, plugins SVN and Trac, wordpress.org reviews, Wordfence Intelligence.Plugin data refreshed 3 Nov 2026.Report a data issue