Helpdesk Support Ticket System for
Limited data: Helpdesk Support Ticket System for has under 1,000 active installs and less than 12 weeks of history, so we do not rate it yet.
| Ownership | 100 |
|---|---|
| Maintenance | 100 |
| Security | 75 |
| Support | No data |
| Reputation | No data |
Quick answers
- Is Helpdesk Support Ticket System for still maintained?
- Yes. Last release 25 Sep 2026, 12 releases in the last 24 months. 25 Sep 2026 · wordpress.org
- Who owns Helpdesk Support Ticket System for, and has it changed hands?
- No change recorded. Main committer taz_bambu since Oct 2019. 3 Nov 2026 · SVN log
- Was Helpdesk Support Ticket System for removed from wordpress.org?
- No. Listed on wordpress.org as of 3 Nov 2026. 3 Nov 2026 · wordpress.org
- Is Helpdesk Support Ticket System for safe?
- 4 known vulnerabilities, all fixed (latest in 2.2.0). Not on the exploited list. 2 Oct 2026 · Wordfence Intelligence
- Is the latest Helpdesk Support Ticket System for update safe to install?
- No ownership change before 2.2.0. No one-star spike after it. 25 Sep 2026 · Release history
Active signals
Facts we detected, with links to the source.
No open risk signals. Signals appear here when we detect an ownership change, closure, vulnerability or decline.
Ownership timeline
Who commits to the plugin's code on wordpress.org, over time.
| plugin-master | 18 Oct 2019 to 18 Oct 2019, 1 commits |
|---|---|
| taz_bambu | 19 Oct 2019 to 25 Nov 2024, 29 commits |
| wpcodefactory | 20 May 2025 to 25 Sep 2026, 12 commits |
3 committers recorded. No ownership change since 2019.
Maintenance
- Last release
- 40 days ago
- Releases, 24 months
- 12
- Tested up to
- 7.1 current
- Requires PHP
- 7.4 supported 8.2+
| Q1 2024 | 0 |
|---|---|
| Q2 2024 | 0 |
| Q3 2024 | 0 |
| Q4 2024 | 0 |
| Q1 2025 | 0 |
| Q2 2025 | 3 |
| Q3 2025 | 0 |
| Q4 2025 | 4 |
| Q1 2026 | 3 |
| Q2 2026 | 1 |
| Q3 2026 | 1 |
| Q4 2026 | 0 |
Last release 25 Sep 2026. Tested with WordPress 7.1 (current).
Reputation
Last 90 days: no reviews. Lifetime: 5.0.
| 5 star | 1 |
|---|---|
| 4 star | 0 |
| 3 star | 0 |
| 2 star | 0 |
| 1 star | 0 |
Security record
4 vulnerabilities in 24 months, all patched (latest fixed in 2.2.0).
Show 4 patched vulnerabilities
| Published | Issue | CVSS | Affected | Fixed in | Days to patch |
|---|---|---|---|---|---|
| 2 Oct 2026 | Helpdesk Support Ticket System for WooCommerce <= 2.1.6 - Insecure Direct Object Reference to Authenticated (Subscriber+) Arbitrary Ticket Response Deletion via 'id' Parameter | 4.3 | <= 2.1.6 | 2.2.0 | Patched before disclosure |
| 23 Mar 2026 | Helpdesk Support Ticket System for WooCommerce <= 2.1.2 - Missing Authorization | 5.3 | <= 2.1.2 | 2.1.3 | n/a |
| 22 Sep 2025 | Helpdesk Support Ticket System for WooCommerce <= 2.1.1 - Missing Authorization | 5.4 | <= 2.1.1 | 2.1.2 | n/a |
| 11 Jul 2025 | Helpdesk Support Ticket System for WooCommerce <= 2.1.0 - Unauthenticated Arbitrary File Upload | 9.8 | <= 2.1.0 | Not affected | n/a |
Sources: Wordfence Intelligence, CISA Known Exploited Vulnerabilities, readme changelogs.
Support
Support history appears after our first snapshots of the forum counts.
Momentum
200+ active installs. History builds with each weekly snapshot.
Momentum history builds with each snapshot.
Healthier alternatives
Same job, rated Healthy, higher Canary Score and at least 10,000 installs. Never sponsored.
No healthier plugin in the same category yet.
Facts
| Version | 2.2.0 |
|---|---|
| Author | WPFactory |
| Added | 19 Oct 2019 |
| Last updated | 25 Sep 2026 |
| Active installs | 200+ |
| Requires WordPress | 6.2 |
| Tested up to | 7.1.4 |
| Requires PHP | 7.4 |
| Category | not stated |
| Tags | support, helpdesk, ticket system, Support Ticket, helpdesk plugin |
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Questions
Is Helpdesk Support Ticket System for still maintained?
Yes. Last release 25 Sep 2026, 12 releases in the last 24 months.
Who owns Helpdesk Support Ticket System for, and has it changed hands?
No change recorded. Main committer taz_bambu since Oct 2019.
Was Helpdesk Support Ticket System for removed from wordpress.org?
No. Listed on wordpress.org as of 3 Nov 2026.
Is Helpdesk Support Ticket System for safe?
4 known vulnerabilities, all fixed (latest in 2.2.0). Not on the exploited list.
Is the latest Helpdesk Support Ticket System for update safe to install?
No ownership change before 2.2.0. No one-star spike after it.