Customer Support Ticket System
Limited data: Customer Support Ticket System has under 1,000 active installs and less than 12 weeks of history, so we do not rate it yet.
Based on 3 of 5 areas
| Ownership | 100 |
|---|---|
| Maintenance | 90 |
| Security | 60 |
| Support | No data |
| Reputation | No data |
Active signals
Open issues right now, with links to the source.
- InfoSEC-36 vulnerabilities published in the last 24 months. Review this plugin.4 Nov 2026Evidence
History: 9 past vulnerabilities, all patched. Patched issues are listed in the Security record, not here.
Quick answers
- Is Customer Support Ticket System still maintained?
- Yes. Last release 21 Jul 2026, 6 releases in the last 24 months. 21 Jul 2026 · wordpress.org
- Who owns Customer Support Ticket System, and has it changed hands?
- No change recorded. Main committer emarket-design since Dec 2014. 4 Nov 2026 · SVN log
- Was Customer Support Ticket System removed from wordpress.org?
- No. Listed on wordpress.org as of 4 Nov 2026. 4 Nov 2026 · wordpress.org
- Is Customer Support Ticket System safe?
- 9 known vulnerabilities, all fixed (latest in 6.0.6). Not on the exploited list. 22 Jul 2026 · Wordfence Intelligence
- Is the latest Customer Support Ticket System update safe to install?
- No ownership change before 6.0.6. No one-star spike after it. 21 Jul 2026 · Release history
Ownership timeline
Who commits to the plugin's code on wordpress.org, over time.
| emarket-design | 3 Dec 2014 to 21 Jul 2026, 203 commits |
|---|
1 committer recorded. No ownership changes recorded since 2014.
Maintenance
- Last release
- 4 months ago
- Releases, 24 months
- 6
- Tested up to
- 7.0 vs 7.1
- Requires PHP
- not stated supported 8.2+
| Q1 2024 | 0 |
|---|---|
| Q2 2024 | 1 |
| Q3 2024 | 0 |
| Q4 2024 | 1 |
| Q1 2025 | 1 |
| Q2 2025 | 1 |
| Q3 2025 | 2 |
| Q4 2025 | 0 |
| Q1 2026 | 0 |
| Q2 2026 | 1 |
| Q3 2026 | 1 |
| Q4 2026 | 0 |
Last release 21 Jul 2026. Tested up to 7.0, 1 major version behind WordPress 7.1.
Support
- Resolved, last 2 months
- n/a
- Threads, last 2 months
- 0
Trend appears after 8 weekly snapshots.
Security record
6 vulnerabilities in 24 months (9 on record), all patched (latest fixed in 6.0.6).
Show 9 patched vulnerabilities
| Date | Issue | CVSS | Affected | Fixed in | Days to patch |
|---|---|---|---|---|---|
| 22 Jul 2026 | Unauthenticated Code Injection via 'path' Parameter | 9.8 | <= 6.0.5 | 6.0.6 | Before disclosure |
| 12 Jun 2026 | Unauthenticated SQL Injection via WordPress Search 's' Parameter | 7.5 | <= 6.0.4 | 6.0.5 | n/a |
| 26 Sep 2025 | Authenticated (Contributor+) Stored Cross-Site Scripting | 6.4 | <= 6.0.2 | 6.0.3 | n/a |
| 23 Sep 2025 | Multiple Plugins by eMarket Design <= Various Versions - Authenticated (Contributor+) Stored Cross-Site Scripting | 6.4 | <= 6.0.0 | 6.0.1 | n/a |
| 25 Aug 2025 | Unauthenticated PHP Object Injection | 8.1 | <= 6.0.2 | 6.0.3 | n/a |
| 5 Aug 2025 | Multiple Plugins by emarket-design <= Multiple Versions - Unauthenticated Limited Remote Code Execution | 8.1 | <= 6.0.1 | 6.0.3 | n/a |
| 22 Jun 2023 | Authenticated (Administrator+) Stored Cross-Site Scripting | 4.4 | < 5.13 | 5.13 | n/a |
| 20 Sep 2021 | Authenticated (Admin+) Stored Cross-Site Scripting | 5.5 | < 5.10.4 | 5.10.4 | n/a |
| 14 Feb 2021 | Reflected Cross-Site Scripting | 6.1 | <= 5.5.1 | 5.6.0 | n/a |
Sources: Wordfence Intelligence, CISA Known Exploited Vulnerabilities, readme changelogs.
Reputation
Last 90 days: no reviews. Lifetime: 4.3.
| Last 90 days | No reviews |
|---|---|
| Lifetime | 4.3 |
| 5 star | 20 |
|---|---|
| 4 star | 2 |
| 3 star | 1 |
| 2 star | 1 |
| 1 star | 3 |
Momentum
- Active installs
- 400+
Trend appears after 8 weekly snapshots.
Facts
- Full name
- Customer Support Ticket System & Helpdesk
- Version
- 6.0.6
- Author
- emarket-design
- Added
- 3 Dec 2014
- Last updated
- 21 Jul 2026
- Active installs
- 400+
- Requires WordPress
- 4.5
- Tested up to
- 7.0.8
- Requires PHP
- not stated
- Category
- not stated
- Tags
- helpdesk, help desk, ticket system, Support Ticket, customer support
Other plugins by this author: Video Gallery, Employee Spotlight, Employee Directory, Campus Directory, Simple Contact Form Plugin for WordPress, Project Management, Bug and Issue, Event RSVP and Simple Event Management, Easy Accordion FAQ and Knowledge Base
Questions about Customer Support Ticket System
Is Customer Support Ticket System still maintained?
Yes. Last release 21 Jul 2026, 6 releases in the last 24 months.
Who owns Customer Support Ticket System, and has it changed hands?
No change recorded. Main committer emarket-design since Dec 2014.
Was Customer Support Ticket System removed from wordpress.org?
No. Listed on wordpress.org as of 4 Nov 2026.
Is Customer Support Ticket System safe?
9 known vulnerabilities, all fixed (latest in 6.0.6). Not on the exploited list.
Is the latest Customer Support Ticket System update safe to install?
No ownership change before 6.0.6. No one-star spike after it.