Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist
Watch: vulnerability published 28 Aug 2026, fixed in 1.7.2.
| Ownership | 100 |
|---|---|
| Maintenance | 90 |
| Security | 60 |
| Support | 70 |
| Reputation | 70 |
Active signals
Facts we detected, with links to the source.
Ownership timeline
Who commits to the plugin's code on wordpress.org, over time.
| plugin-master | 7 Nov 2022 to 7 Nov 2022, 1 commits |
|---|---|
| bitpressadmin | 8 Nov 2022 to 29 Jul 2026, 103 commits |
2 committers recorded. No ownership changes recorded since 3 Nov 2026.
Maintenance
- Last release
- 3 months ago
- Releases, 24 months
- 23
- Tested up to
- 7.0 vs 7.1
- Requires PHP
- 7.4 supported 8.2+
| Q1 2024 | 2 |
|---|---|
| Q2 2024 | 1 |
| Q3 2024 | 0 |
| Q4 2024 | 5 |
| Q1 2025 | 4 |
| Q2 2025 | 1 |
| Q3 2025 | 3 |
| Q4 2025 | 2 |
| Q1 2026 | 5 |
| Q2 2026 | 3 |
| Q3 2026 | 2 |
| Q4 2026 | 0 |
Last release 29 Jul 2026. Tested up to 7.0, 1 major version behind WordPress 7.1.
Support
Support history appears after our first snapshots of the forum counts.
Security record
| Published | Issue | CVSS | Affected | Fixed in | Days to patch |
|---|---|---|---|---|---|
| 28 Aug 2026 | Bit Assist <= 1.7.1 - Authenticated (Admin+) Stored Cross-Site Scripting | 4.4 | <= 1.7.1 | 1.7.2 | 0 |
| 27 Jul 2026 | Bit Assist <= 1.8.1 - Unauthenticated Arbitrary File Upload | 9.8 | <= 1.8.1 | 1.8.2 | 0 |
| 19 Dec 2025 | Bit Assist <= 1.5.11 - Missing Authorization | 5.3 | <= 1.5.11 | 1.6.0 | 11 |
| 28 Mar 2025 | Bit Assist <= 1.5.4 - Unauthenticated Path Traversal | 5.8 | <= 1.5.4 | 1.5.5 | 0 |
| 14 Feb 2025 | Bit Assist <= 1.5.2 - Path Traversal to Authenticated (Subscriber+) Arbitrary File Read via fileID Parameter | 6.5 | <= 1.5.2 | 1.5.3 | 0 |
| 13 Feb 2025 | Bit Assist <= 1.5.2 - Path Traversal to Authenticated (Administrator+) Arbitrary File Read via downloadResponseFile Function | 4.9 | <= 1.5.2 | 1.5.3 | 0 |
| 13 Feb 2025 | Bit Assist <= 1.5.2 - Authenticated (Subscriber+) SQL Injection via id Parameter | 6.5 | <= 1.5.2 | 1.5.3 | 0 |
| 18 Sep 2023 | Bit Assist <= 1.1.9 - Authenticated (Administrator+) Stored Cross-Site Scripting | 4.4 | < 1.2 | 1.2 | 0 |
| 27 Jul 2023 | Bit Assist <= 1.1.8 - Authenticated (Administrator+) Stored Cross-Site Scripting | 4.4 | <= 1.1.8 | 1.1.9 | 48 |
Source: Wordfence Intelligence.
Reputation
Lifetime rating 4.9 from 111 ratings. Quarterly trends appear as new reviews arrive.
| 5 star | 106 |
|---|---|
| 4 star | 1 |
| 3 star | 0 |
| 2 star | 1 |
| 1 star | 3 |
Momentum
9,000+ active installs. History builds with each weekly snapshot.
| 4 May 2026 | 351 |
|---|---|
| 11 May 2026 | 483 |
| 18 May 2026 | 737 |
| 25 May 2026 | 387 |
| 1 Jun 2026 | 379 |
| 8 Jun 2026 | 314 |
| 15 Jun 2026 | 349 |
| 22 Jun 2026 | 3,475 |
| 29 Jun 2026 | 614 |
| 6 Jul 2026 | 839 |
| 13 Jul 2026 | 486 |
| 20 Jul 2026 | 3,595 |
| 27 Jul 2026 | 3,609 |
| 3 Aug 2026 | 1,038 |
| 10 Aug 2026 | 567 |
| 17 Aug 2026 | 547 |
| 24 Aug 2026 | 1,163 |
| 31 Aug 2026 | 612 |
| 7 Sep 2026 | 367 |
| 14 Sep 2026 | 375 |
| 21 Sep 2026 | 417 |
| 28 Sep 2026 | 350 |
| 5 Oct 2026 | 438 |
| 12 Oct 2026 | 457 |
| 19 Oct 2026 | 474 |
| 26 Oct 2026 | 588 |
| 2 Nov 2026 | 179 |
Weekly downloads over the last 4 weeks are 51% below the 27-week average.
Healthier alternatives
Same category, higher Canary Score. Never sponsored.
Facts
| Version | 1.8.3 |
|---|---|
| Author | Bit Apps |
| Added | 8 Nov 2022 |
| Last updated | 29 Jul 2026 |
| Active installs | 9,000+ |
| Requires WordPress | 5.1 |
| Tested up to | 7.0.8 |
| Requires PHP | 7.4 |
| Category | Communication & Messaging > SMTP & Email Delivery Services |
| Tags | chat, chat widget, whatsapp chat, whatsapp button, facebook messenger |
Other plugins by this author: Bit integrations - Form Integration, Webhook, Spreadsheets, CRM, LMS & Email Automation, File Manager, Bit Form - Contact Form, Payment Forms, Multi Step Forms, Calculator & Custom Form Builder, Bit Social - Social Media Auto Poster and Scheduler, Bit SMTP - Easy SMTP Solution with Email Logs, Bit Flows: AI Agent Automation & Integrations for Forms, CRM, eCommerce, Google Sheets, and More, Bit CRM: Sales CRM Manage Lead, Contact, Deal, Invoice, Client Portal & Collect Payment, Bit Connect - Community, Discussion Forum, Feedback & Roadmap
Questions
Is Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist still maintained?
Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist was last updated on 29 Jul 2026. Its Canary status is Watch.
Is Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist safe?
Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist has no open unpatched vulnerabilities on record. 7 vulnerabilities were published in the last 24 months. Its Canary status is Watch.
Who owns Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist?
The wordpress.org author is Bit Apps. Recent committers: bitpressadmin, plugin-master. We have recorded no ownership change.
What can I use instead of Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat - Bit Assist?
Plugins in the same category with a higher Canary Score: Chatway Live Chat - AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons, Buttonizer - Floating Menus, Sticky Buttons, & Popup Builder, WP Chat App, Buttonizer - Live Chat, AI Chatbot, Call, Chat, Contact Button, Simple Chat Button.