ChatHelp
Healthy: maintained, last release 31 Oct 2026, 62 releases in 24 months, no unpatched vulnerabilities.
| Ownership | 100 |
|---|---|
| Maintenance | 100 |
| Security | 80 |
| Support | 70 |
| Reputation | 70 |
Quick answers
- Is ChatHelp still maintained?
- Yes. Last release 31 Oct 2026, 62 releases in the last 24 months. 31 Oct 2026 · wordpress.org
- Who owns ChatHelp, and has it changed hands?
- No change recorded. Main committer themeatelier since Jan 2023. 3 Nov 2026 · SVN log
- Was ChatHelp removed from wordpress.org?
- No. Listed on wordpress.org as of 3 Nov 2026. 3 Nov 2026 · wordpress.org
- Is ChatHelp safe?
- 4 known vulnerabilities, all fixed (latest in 3.5.2). Not on the exploited list. 16 Jul 2026 · Wordfence Intelligence
- Is the latest ChatHelp update safe to install?
- No ownership change before 3.7.1. No one-star spike after it. 31 Oct 2026 · Release history
Active signals
Facts we detected, with links to the source.
No open risk signals. Signals appear here when we detect an ownership change, closure, vulnerability or decline.
Ownership timeline
Who commits to the plugin's code on wordpress.org, over time.
| plugin-master | 16 Jan 2023 to 16 Jan 2023, 1 commits |
|---|---|
| themeatelier | 17 Jan 2023 to 28 Jan 2026, 102 commits |
| faysal61 | 10 Feb 2026 to 31 Oct 2026, 31 commits |
3 committers recorded. No ownership change since 2023.
Maintenance
- Last release
- 4 days ago
- Releases, 24 months
- 62
- Tested up to
- 7.1 current
- Requires PHP
- 7.0 supported 8.2+
| Q1 2024 | 0 |
|---|---|
| Q2 2024 | 3 |
| Q3 2024 | 9 |
| Q4 2024 | 7 |
| Q1 2025 | 9 |
| Q2 2025 | 6 |
| Q3 2025 | 7 |
| Q4 2025 | 8 |
| Q1 2026 | 9 |
| Q2 2026 | 7 |
| Q3 2026 | 12 |
| Q4 2026 | 2 |
Last release 31 Oct 2026. Tested with WordPress 7.1 (current).
Reputation
Last 90 days: no reviews. Lifetime: 4.4.
| 5 star | 7 |
|---|---|
| 4 star | 1 |
| 3 star | 0 |
| 2 star | 0 |
| 1 star | 1 |
Security record
3 vulnerabilities in 24 months (4 on record), all patched (latest fixed in 3.5.2).
Show 4 patched vulnerabilities
| Published | Issue | CVSS | Affected | Fixed in | Days to patch |
|---|---|---|---|---|---|
| 16 Jul 2026 | ChatHelp <= 3.5.1 - Authenticated (Contributor+) Stored Cross-Site Scripting via 'number' and 'group' Shortcode Attributes | 6.4 | <= 3.5.1 | 3.5.2 | Patched before disclosure |
| 18 Nov 2025 | Chat Help - Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure | 7.5 | <= 3.1.3 | 3.1.4 | Patched before disclosure |
| 11 Nov 2025 | Chat Help <= 3.1.3 - Missing Authorization | 5.3 | <= 3.1.3 | 3.1.4 | 1 |
| 11 Apr 2024 | Appsero <= 2.0.0 - Missing Authorization via handle_optin_optout | 4.3 | <= 1.4.9 | 1.6.0 | n/a |
Sources: Wordfence Intelligence, CISA Known Exploited Vulnerabilities, readme changelogs.
Support
100% of 1 support threads resolved in the last 2 months.
Momentum
2,000+ active installs. History builds with each weekly snapshot.
| 4 May 2026 | 145 |
|---|---|
| 11 May 2026 | 685 |
| 18 May 2026 | 781 |
| 25 May 2026 | 231 |
| 1 Jun 2026 | 188 |
| 8 Jun 2026 | 264 |
| 15 Jun 2026 | 169 |
| 22 Jun 2026 | 680 |
| 29 Jun 2026 | 208 |
| 6 Jul 2026 | 276 |
| 13 Jul 2026 | 1,192 |
| 20 Jul 2026 | 242 |
| 27 Jul 2026 | 733 |
| 3 Aug 2026 | 292 |
| 10 Aug 2026 | 712 |
| 17 Aug 2026 | 355 |
| 24 Aug 2026 | 1,448 |
| 31 Aug 2026 | 1,278 |
| 7 Sep 2026 | 881 |
| 14 Sep 2026 | 914 |
| 21 Sep 2026 | 343 |
| 28 Sep 2026 | 341 |
| 5 Oct 2026 | 302 |
| 12 Oct 2026 | 888 |
| 19 Oct 2026 | 483 |
| 26 Oct 2026 | 1,021 |
| 2 Nov 2026 | 123 |
Weekly downloads over the last 4 weeks are 12% above the 27-week average.
Healthier alternatives
Same job, rated Healthy, higher Canary Score and at least 10,000 installs. Never sponsored.
Facts
| Version | 3.7.1 |
|---|---|
| Author | ThemeAtelier |
| Added | 17 Jan 2023 |
| Last updated | 31 Oct 2026 |
| Active installs | 2,000+ |
| Requires WordPress | 5.7 |
| Tested up to | 7.1.4 |
| Requires PHP | 7.0 |
| Category | E-commerce & Shopping |
| Tags | whatsapp, click to chat, whatsapp chat, whatsapp business, woocommerce whatsapp |
Other plugins by this author: Better Chat Support for Messenger, Darkify - Dark Mode & Night Mode for Website & Admin (Dark Theme Included), Events Slider, Events Carousel, Events Grid, Events Timeline and Events Filter Bar for The Events Calendar - Eventful, Chat Support for Viber - Chat Bubble and Chat Button for Gutenberg, Elementor and Shortcode, Domain For Sale - Landing Page Per Domain, Domain Mapping, Offers & Listings, Eventful for Elementor - Events Showcase for The Events Calendar, Click To Email - Chat Bubble & Mail Button for WP, GreetPlayer - Video Player, Video Bubble, Audio Player & Lead Capture, IDonate - Blood Donation, Request And Donor Management System, BizReview - Business and Google Place Review Plugin, Click To Dial - Wp Click To Call Support, Chat Support for Telegram - Bubble & Button with Gutenberg, Elementor and Shortcode
Questions
Is ChatHelp still maintained?
Yes. Last release 31 Oct 2026, 62 releases in the last 24 months.
Who owns ChatHelp, and has it changed hands?
No change recorded. Main committer themeatelier since Jan 2023.
Was ChatHelp removed from wordpress.org?
No. Listed on wordpress.org as of 3 Nov 2026.
Is ChatHelp safe?
4 known vulnerabilities, all fixed (latest in 3.5.2). Not on the exploited list.
Is the latest ChatHelp update safe to install?
No ownership change before 3.7.1. No one-star spike after it.