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Cresta Help Chat

by CrestaProject · 10,000+ active installs · Checked 4 Nov 2026
Healthy1 Warning

Healthy: maintained, last release 12 Dec 2025, 3 releases in 24 months, no unpatched vulnerabilities.

Tested up to WordPress 6.9.11, 2 major versions behind 7.1.4.

82/ 100 Canary Score
Sub-scores for Cresta Help Chat
Ownership100
Maintenance50
Security100
SupportNo data
ReputationNo data

How the score works

Quick answers

Is Cresta Help Chat still maintained?
Yes. Last release 12 Dec 2025, 3 releases in the last 24 months. 12 Dec 2025 · wordpress.org
Who owns Cresta Help Chat, and has it changed hands?
No change recorded. Main committer CrestaProject since Jan 2018. 4 Nov 2026 · SVN log
Was Cresta Help Chat removed from wordpress.org?
No. Listed on wordpress.org as of 4 Nov 2026. 4 Nov 2026 · wordpress.org
Is Cresta Help Chat safe?
No known vulnerabilities on record. 4 Nov 2026 · Wordfence Intelligence
Is the latest Cresta Help Chat update safe to install?
No ownership change before 1.3.7. No one-star spike after it. 12 Dec 2025 · Release history

Active signals

Facts we detected, with links to the source.

  • WarningMNT-2Tested up to WordPress 6.9.11, 2 major versions behind 7.1.4. Plan a replacement if the plugin is important to your site.3 Nov 2026Evidence

Ownership timeline

Who commits to the plugin's code on wordpress.org, over time.

Committers and their active periods
CrestaProject5 Jan 2018 to 12 Dec 2025, 137 commits

1 committer recorded. No ownership change since 2018.

Maintenance

Last release
11 months ago
Releases, 24 months
3
Tested up to
6.9 vs 7.1
Requires PHP
not stated supported 8.2+
Releases per quarter
Releases per quarter for Cresta Help Chat
Q1 20241
Q2 20240
Q3 20241
Q4 20241
Q1 20250
Q2 20251
Q3 20250
Q4 20251
Q1 20260
Q2 20260
Q3 20260
Q4 20260

Last release 12 Dec 2025. Tested up to 6.9, 2 major versions behind WordPress 7.1.

Reputation

Last 90 days: no reviews. Lifetime: 5.0.

Average rating stayed at 5.0 between Q3 2024 and Q4 2025.

Rating distribution
5 star15
4 star0
3 star0
2 star0
1 star0

Security record

No published vulnerabilities on record for this plugin.

Sources: Wordfence Intelligence, CISA Known Exploited Vulnerabilities, readme changelogs.

Support

Support history appears after our first snapshots of the forum counts.

Momentum

10,000+ active installs. History builds with each weekly snapshot.

Weekly downloads, last 27 weeks
Weekly downloads for Cresta Help Chat
4 May 2026150
11 May 2026245
18 May 2026261
25 May 2026247
1 Jun 2026224
8 Jun 2026227
15 Jun 2026202
22 Jun 2026178
29 Jun 2026166
6 Jul 2026203
13 Jul 2026182
20 Jul 2026201
27 Jul 2026265
3 Aug 2026239
10 Aug 2026197
17 Aug 2026232
24 Aug 2026193
31 Aug 2026207
7 Sep 2026205
14 Sep 2026236
21 Sep 2026276
28 Sep 2026239
5 Oct 2026252
12 Oct 2026196
19 Oct 2026279
26 Oct 2026253
2 Nov 202650

Weekly downloads over the last 4 weeks are 10% below the 27-week average.

Healthier alternatives

Same job, rated Healthy, higher Canary Score and at least 10,000 installs. Never sponsored.

Simple Chat ButtonScore 100 · 40,000+ButtonizerScore 100 · 40,000+Chat Button & Custom ChatGPT-Powered BotScore 100 · 20,000+GoftinoScore 100 · 10,000+CrispScore 100 · 10,000+

Facts

Version1.3.7
AuthorCrestaProject
Added5 Jan 2018
Last updated12 Dec 2025
Active installs10,000+
Requires WordPress4.2
Tested up to6.9.11
Requires PHPnot stated
CategoryCommunication & Messaging > SMS & Text Messaging
Tagschat, whatsapp, help desk, whatsapp chat, whatsapp button

Other plugins by this author: Cresta Social Share Counter, Cresta Posts Box, Attesa Extra, Cresta Social Messenger, Cresta Image In Widget, Cresta Addons for Elementor, Cresta Post Widget FREE

Questions

Is Cresta Help Chat still maintained?

Yes. Last release 12 Dec 2025, 3 releases in the last 24 months.

Who owns Cresta Help Chat, and has it changed hands?

No change recorded. Main committer CrestaProject since Jan 2018.

Was Cresta Help Chat removed from wordpress.org?

No. Listed on wordpress.org as of 4 Nov 2026.

Is Cresta Help Chat safe?

No known vulnerabilities on record.

Is the latest Cresta Help Chat update safe to install?

No ownership change before 1.3.7. No one-star spike after it.

Data: wordpress.org Plugins API, plugins SVN and Trac, wordpress.org reviews and support forum, Wordfence Intelligence, CISA KEV, NVD.Plugin data refreshed 4 Nov 2026.Report a data issue