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PluginCanary

Crisp - Live Chat and AI Chatbot

by crisp · 10,000+ active installs · Checked 3 Nov 2026
Healthy

Healthy: Crisp - Live Chat and AI Chatbot is maintained, has no open risk signals and no unpatched vulnerabilities.

91/ 100 Canary Score
Sub-scores for Crisp - Live Chat and AI Chatbot
Ownership100
Maintenance100
Security100
Support70
Reputation70

How the score works

Active signals

Facts we detected, with links to the source.

No open risk signals. Signals appear here when we detect an ownership change, closure, vulnerability or decline.

Ownership timeline

Who commits to the plugin's code on wordpress.org, over time.

Committers and their active periods
crisp.im19 Jan 2016 to 26 Oct 2026, 101 commits

1 committer recorded. No ownership changes recorded since 3 Nov 2026.

Maintenance

Last release
14 days ago
Releases, 24 months
0
Tested up to
7.1 current
Requires PHP
5.3 supported 8.2+
Releases per quarter for Crisp - Live Chat and AI Chatbot
Q1 20240
Q2 20240
Q3 20240
Q4 20240
Q1 20250
Q2 20250
Q3 20250
Q4 20250
Q1 20260
Q2 20260
Q3 20260
Q4 20260

Last release 21 Oct 2026. Tested with WordPress 7.1 (current).

Support

Support history appears after our first snapshots of the forum counts.

Security record

PublishedIssueCVSSAffectedFixed inDays to patch
13 Mar 2024Crisp <= 0.44 - Authenticated (Subscriber+) Stored Cross-Site Scripting6.4<= 0.440.45n/a
16 Dec 2021Crisp Live Chat <= 0.31 Cross-Site Request Forgery to Stored Cross-Site Scripting8.8<= 0.310.32n/a

Source: Wordfence Intelligence.

Reputation

Average rating per quarter for Crisp - Live Chat and AI Chatbot
Q1 20245.0
Q2 20245.0
Q3 20245.0
Q4 20245.0
Q3 20253.0

Average rating fell from 5.0 to 3.0 between Q1 2024 and Q3 2025.

Rating distribution
5 star64
4 star1
3 star2
2 star1
1 star5
Latest low reviews

Momentum

10,000+ active installs. History builds with each weekly snapshot.

Weekly downloads, last 27 weeks
Weekly downloads for Crisp - Live Chat and AI Chatbot
4 May 2026300
11 May 2026509
18 May 2026556
25 May 2026463
1 Jun 2026531
8 Jun 2026481
15 Jun 2026458
22 Jun 2026452
29 Jun 2026461
6 Jul 2026531
13 Jul 2026685
20 Jul 2026705
27 Jul 2026920
3 Aug 2026802
10 Aug 2026784
17 Aug 2026707
24 Aug 2026446
31 Aug 2026426
7 Sep 2026554
14 Sep 2026580
21 Sep 2026530
28 Sep 2026571
5 Oct 2026741
12 Oct 2026575
19 Oct 20268,265
26 Oct 20263,021
2 Nov 2026298

Weekly downloads over the last 4 weeks are 224% above the 27-week average.

Healthier alternatives

Same category, higher Canary Score. Never sponsored.

Chatway Live Chat - AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat ButtonsScore 95 · 30,000+Buttonizer - Floating Menus, Sticky Buttons, & Popup BuilderScore 93 · 70,000+

Facts

Version0.49
Authorcrisp
Added19 Jan 2016
Last updated21 Oct 2026
Active installs10,000+
Requires WordPress3.0.1
Tested up to7.1.4
Requires PHP5.3
CategoryCommunication & Messaging > SMTP & Email Delivery Services
Tagscrisp, chatbot, livechat, live chat, free live chat

Questions

Is Crisp - Live Chat and AI Chatbot still maintained?

Crisp - Live Chat and AI Chatbot was last updated on 21 Oct 2026. Its Canary status is Healthy.

Is Crisp - Live Chat and AI Chatbot safe?

Crisp - Live Chat and AI Chatbot has no open unpatched vulnerabilities on record. 0 vulnerabilities were published in the last 24 months. Its Canary status is Healthy.

Who owns Crisp - Live Chat and AI Chatbot?

The wordpress.org author is crisp. Recent committers: crisp.im, plugin-master. We have recorded no ownership change.

What can I use instead of Crisp - Live Chat and AI Chatbot?

Plugins in the same category with a higher Canary Score: Chatway Live Chat - AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons, Buttonizer - Floating Menus, Sticky Buttons, & Popup Builder.

Data: wordpress.org Plugins API, plugins SVN and Trac, wordpress.org reviews, Wordfence Intelligence.Plugin data refreshed 3 Nov 2026.Report a data issue