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Smartsupp

Smartsupp - live chat, AI shopping assistant and chatbots
by Smartsupp · 20,000+ active installs · Checked 4 Nov 2026
Healthy

Healthy: maintained, last release 4 Oct 2026, 9 releases in 24 months, no unpatched vulnerabilities.

98/ 100 Canary Score
Sub-scores for Smartsupp
Ownership100
Maintenance100
Security95
SupportNo data
ReputationNo data

How the score works

Quick answers

Is Smartsupp still maintained?
Yes. Last release 4 Oct 2026, 9 releases in the last 24 months. 4 Oct 2026 · wordpress.org
Who owns Smartsupp, and has it changed hands?
No change recorded. Main committer jansvabik since Aug 2021. 4 Nov 2026 · SVN log
Was Smartsupp removed from wordpress.org?
No. Listed on wordpress.org as of 4 Nov 2026. 4 Nov 2026 · wordpress.org
Is Smartsupp safe?
2 known vulnerabilities, all fixed (latest in 3.9.2). Not on the exploited list. 18 Feb 2026 · Wordfence Intelligence
Is the latest Smartsupp update safe to install?
No ownership change before 3.10. No one-star spike after it. 4 Oct 2026 · Release history

Active signals

Facts we detected, with links to the source.

No open risk signals. Signals appear here when we detect an ownership change, closure, vulnerability or decline.

Ownership timeline

Who commits to the plugin's code on wordpress.org, over time.

Committers and their active periods
marekgach13 Aug 2015 to 18 Dec 2020, 101 commits
huttenbachmedard1 Sep 2020 to 28 Mar 2023, 39 commits
jansvabik30 Aug 2021 to 15 Apr 2025, 38 commits
prokop0077 May 2025 to 12 Jun 2025, 7 commits
fujta11 Jul 2025 to 14 Aug 2025, 10 commits
Smartsupp4 Nov 2025 to 4 Oct 2026, 13 commits

6 committers recorded. No ownership change since 2014.

Maintenance

Last release
30 days ago
Releases, 24 months
9
Tested up to
7.1 current
Requires PHP
5.6 supported 8.2+
Releases per quarter
Releases per quarter for Smartsupp
Q1 20240
Q2 20240
Q3 20241
Q4 20240
Q1 20250
Q2 20251
Q3 20254
Q4 20253
Q1 20260
Q2 20260
Q3 20260
Q4 20261

Last release 4 Oct 2026. Tested with WordPress 7.1 (current).

Reputation

Last 90 days: no reviews. Lifetime: 4.7.

Average rating per quarter for Smartsupp
Q4 20233.0
Q1 20245.0
Q2 20245.0
Q3 20245.0

Average rating rose from 3.0 to 5.0 between Q4 2023 and Q3 2024.

Rating distribution
5 star122
4 star0
3 star0
2 star1
1 star8
Latest low reviews

Security record

1 vulnerability in 24 months (2 on record), patched (latest fixed in 3.9.2).

Show 2 patched vulnerabilities
PublishedIssueCVSSAffectedFixed inDays to patch
18 Feb 2026Smartsupp - live chat, AI shopping assistant and chatbots <= 3.9.1 - Authenticated (Subscriber+) Stored Cross-Site Scripting6.4<= 3.9.13.9.2Patched before disclosure
20 Jul 2024Smartsupp - live chat, chatbots, AI and lead generation <= 3.6 - Cross-Site Request Forgery4.3<= 3.63.726

Sources: Wordfence Intelligence, CISA Known Exploited Vulnerabilities, readme changelogs.

Support

Support history appears after our first snapshots of the forum counts.

Momentum

20,000+ active installs. History builds with each weekly snapshot.

Weekly downloads, last 27 weeks
Weekly downloads for Smartsupp
4 May 2026365
11 May 2026652
18 May 2026677
25 May 2026577
1 Jun 2026564
8 Jun 2026583
15 Jun 2026564
22 Jun 2026540
29 Jun 2026567
6 Jul 2026544
13 Jul 2026540
20 Jul 2026578
27 Jul 2026697
3 Aug 2026715
10 Aug 2026646
17 Aug 2026597
24 Aug 2026647
31 Aug 2026673
7 Sep 2026711
14 Sep 2026830
21 Sep 2026866
28 Sep 2026743
5 Oct 20267,443
12 Oct 20261,454
19 Oct 20261,576
26 Oct 20261,398
2 Nov 2026186

Weekly downloads over the last 4 weeks are 20% above the 27-week average.

Healthier alternatives

Same job, rated Healthy, higher Canary Score and at least 10,000 installs. Never sponsored.

Simple Chat ButtonScore 100 · 40,000+ButtonizerScore 100 · 40,000+Chat Button & Custom ChatGPT-Powered BotScore 100 · 20,000+GoftinoScore 100 · 10,000+CrispScore 100 · 10,000+

Facts

Version3.10
AuthorSmartsupp
Added29 Aug 2014
Last updated4 Oct 2026
Active installs20,000+
Requires WordPress3.0
Tested up to7.1.4
Requires PHP5.6
CategoryE-commerce & Shopping
TagsAI, chatbot, livechat, smartsupp, online chat

Questions

Is Smartsupp still maintained?

Yes. Last release 4 Oct 2026, 9 releases in the last 24 months.

Who owns Smartsupp, and has it changed hands?

No change recorded. Main committer jansvabik since Aug 2021.

Was Smartsupp removed from wordpress.org?

No. Listed on wordpress.org as of 4 Nov 2026.

Is Smartsupp safe?

2 known vulnerabilities, all fixed (latest in 3.9.2). Not on the exploited list.

Is the latest Smartsupp update safe to install?

No ownership change before 3.10. No one-star spike after it.

Data: wordpress.org Plugins API, plugins SVN and Trac, wordpress.org reviews and support forum, Wordfence Intelligence, CISA KEV, NVD.Plugin data refreshed 4 Nov 2026.Report a data issue