Healthy: maintained, last release 1 Sep 2026, 13 releases in 24 months, no unpatched vulnerabilities.
| Ownership | 100 |
|---|---|
| Maintenance | 100 |
| Security | 100 |
| Support | No data |
| Reputation | 60 |
Quick answers
- Is Tidio still maintained?
- Yes. Last release 1 Sep 2026, 13 releases in the last 24 months. 1 Sep 2026 · wordpress.org
- Who owns Tidio, and has it changed hands?
- No change recorded. Main committer kkopaczyktidio since May 2020. 4 Nov 2026 · SVN log
- Was Tidio removed from wordpress.org?
- No. Listed on wordpress.org as of 4 Nov 2026. 4 Nov 2026 · wordpress.org
- Is Tidio safe?
- 2 known vulnerabilities, all fixed (latest in 5.3.0). Not on the exploited list. 20 Sep 2022 · Wordfence Intelligence
- Is the latest Tidio update safe to install?
- No ownership change before 8.0.1. No one-star spike after it. 1 Sep 2026 · Release history
Active signals
Facts we detected, with links to the source.
- InfoMOM-2Downloads in the last 4 weeks are down more than half vs the 26-week average. Review this plugin.4 Nov 2026Evidence
Ownership timeline
Who commits to the plugin's code on wordpress.org, over time.
| tytus-tytus | 14 Apr 2014 to 16 Dec 2019, 409 commits |
|---|---|
| lucastidio | 13 Feb 2018 to 26 Feb 2020, 28 commits |
| kkopaczyktidio | 7 May 2020 to 1 Sep 2026, 74 commits |
3 committers recorded. No ownership change since 2014.
Maintenance
- Last release
- 2 months ago
- Releases, 24 months
- 13
- Tested up to
- 7.1 current
- Requires PHP
- 7.4 supported 8.2+
| Q1 2024 | 5 |
|---|---|
| Q2 2024 | 3 |
| Q3 2024 | 2 |
| Q4 2024 | 2 |
| Q1 2025 | 3 |
| Q2 2025 | 3 |
| Q3 2025 | 0 |
| Q4 2025 | 2 |
| Q1 2026 | 2 |
| Q2 2026 | 1 |
| Q3 2026 | 1 |
| Q4 2026 | 0 |
Last release 1 Sep 2026. Tested with WordPress 7.1 (current).
Reputation
Last 90 days: no reviews. Lifetime: 4.8.
| Q4 2023 | 5.0 |
|---|---|
| Q1 2024 | 4.3 |
| Q2 2024 | 3.8 |
| Q3 2024 | 2.3 |
| Q1 2025 | 3.7 |
| Q2 2025 | 5.0 |
| Q4 2025 | 1.0 |
| Q1 2026 | 5.0 |
| Q2 2026 | 5.0 |
Average rating stayed at 5.0 between Q4 2023 and Q2 2026.
| 5 star | 362 |
|---|---|
| 4 star | 7 |
| 3 star | 4 |
| 2 star | 5 |
| 1 star | 17 |
- AVOID AT ALL COSTS! · 1 star · 25 Nov 2025
- THIS IS A SCAM RUN AWAY · 1 star · 27 Mar 2025
- stopped working after latest update · 1 star · 5 Aug 2024
Security record
2 vulnerabilities on record, all patched (latest fixed in 5.3.0).
Show 2 patched vulnerabilities
| Published | Issue | CVSS | Affected | Fixed in | Days to patch |
|---|---|---|---|---|---|
| 20 Sep 2022 | Tidio - Live Chat, Chatbots & Email Integration <= 5.2.0 - Sensitive Information Disclosure | 5.3 | <= 5.2.0 | 5.3.0 | Patched before disclosure |
| 5 Nov 2019 | Tidio Live Chat < 4.2.1 - Cross-Site Request Forgery to Stored Cross-Site Scripting | 8.8 | < 4.2.1 | 4.2.1 | 492 |
Sources: Wordfence Intelligence, CISA Known Exploited Vulnerabilities, readme changelogs.
Support
100% of 1 support threads resolved in the last 2 months.
Momentum
70,000+ active installs. History builds with each weekly snapshot.
| 4 May 2026 | 947 |
|---|---|
| 11 May 2026 | 2,683 |
| 18 May 2026 | 2,717 |
| 25 May 2026 | 2,565 |
| 1 Jun 2026 | 2,317 |
| 8 Jun 2026 | 2,440 |
| 15 Jun 2026 | 30,906 |
| 22 Jun 2026 | 6,520 |
| 29 Jun 2026 | 4,906 |
| 6 Jul 2026 | 8,899 |
| 13 Jul 2026 | 3,542 |
| 20 Jul 2026 | 3,397 |
| 27 Jul 2026 | 3,279 |
| 3 Aug 2026 | 3,261 |
| 10 Aug 2026 | 2,640 |
| 17 Aug 2026 | 2,516 |
| 24 Aug 2026 | 2,849 |
| 31 Aug 2026 | 31,780 |
| 7 Sep 2026 | 5,902 |
| 14 Sep 2026 | 8,221 |
| 21 Sep 2026 | 5,737 |
| 28 Sep 2026 | 3,230 |
| 5 Oct 2026 | 3,083 |
| 12 Oct 2026 | 2,608 |
| 19 Oct 2026 | 3,301 |
| 26 Oct 2026 | 2,791 |
| 2 Nov 2026 | 422 |
Weekly downloads over the last 4 weeks are 60% below the 27-week average.
Healthier alternatives
Same job, rated Healthy, higher Canary Score and at least 10,000 installs. Never sponsored.
Facts
| Version | 8.0.1 |
|---|---|
| Author | Tytus Gołas |
| Added | 14 Apr 2014 |
| Last updated | 1 Sep 2026 |
| Active installs | 70,000+ |
| Requires WordPress | 4.7 |
| Tested up to | 7.1.4 |
| Requires PHP | 7.4 |
| Category | Communication & Messaging > Transactional Email |
| Tags | chat, chatbot, livechat, live chat, free live chat |
Questions
Is Tidio still maintained?
Yes. Last release 1 Sep 2026, 13 releases in the last 24 months.
Who owns Tidio, and has it changed hands?
No change recorded. Main committer kkopaczyktidio since May 2020.
Was Tidio removed from wordpress.org?
No. Listed on wordpress.org as of 4 Nov 2026.
Is Tidio safe?
2 known vulnerabilities, all fixed (latest in 5.3.0). Not on the exploited list.
Is the latest Tidio update safe to install?
No ownership change before 8.0.1. No one-star spike after it.