Zendesk Support for WordPress
At risk: no release in 38 months (last release 5 Sep 2023).
Capped at 59: a Critical signal is open.
| Ownership | 100 |
|---|---|
| Maintenance | 0 |
| Security | 90 |
| Support | 70 |
| Reputation | 70 |
Quick answers
- Is Zendesk Support for WordPress still maintained?
- No. Last release 5 Sep 2023, over 3 years ago. 5 Sep 2023 · wordpress.org
- Who owns Zendesk Support for WordPress, and has it changed hands?
- No change recorded. 3 Nov 2026 · SVN log
- Was Zendesk Support for WordPress removed from wordpress.org?
- No. Listed on wordpress.org as of 3 Nov 2026. 3 Nov 2026 · wordpress.org
- Is Zendesk Support for WordPress safe?
- 1 known vulnerability, fixed (latest in 1.8.5). Not on the exploited list. 18 Apr 2023 · Wordfence Intelligence
- Is the latest Zendesk Support for WordPress update safe to install?
- No ownership change before 1.8.5. No one-star spike after it. 5 Sep 2023 · Release history
Active signals
Facts we detected, with links to the source.
Ownership timeline
Who commits to the plugin's code on wordpress.org, over time.
| zendesk_official | 9 Jun 2015 to 5 Sep 2023, 49 commits |
|---|
1 committer recorded. No ownership change since 2010.
Maintenance
- Last release
- 3 years ago
- Releases, 24 months
- 0
- Tested up to
- 6.3 vs 7.1
- Requires PHP
- not stated supported 8.2+
| Q1 2024 | 0 |
|---|---|
| Q2 2024 | 0 |
| Q3 2024 | 0 |
| Q4 2024 | 0 |
| Q1 2025 | 0 |
| Q2 2025 | 0 |
| Q3 2025 | 0 |
| Q4 2025 | 0 |
| Q1 2026 | 0 |
| Q2 2026 | 0 |
| Q3 2026 | 0 |
| Q4 2026 | 0 |
Last release 5 Sep 2023. Tested up to 6.3, 8 major versions behind WordPress 7.1.
Reputation
Last 90 days: no reviews. Lifetime: 2.0.
| 5 star | 1 |
|---|---|
| 4 star | 0 |
| 3 star | 1 |
| 2 star | 1 |
| 1 star | 4 |
Security record
1 vulnerability on record, patched (latest fixed in 1.8.5).
Show 1 patched vulnerability
| Published | Issue | CVSS | Affected | Fixed in | Days to patch |
|---|---|---|---|---|---|
| 18 Apr 2023 | Zendesk Support for WordPress <= 1.8.4 - Cross-Site Request Forgery | 4.3 | <= 1.8.4 | 1.8.5 | 140 |
Sources: Wordfence Intelligence, CISA Known Exploited Vulnerabilities, readme changelogs.
Support
Support history appears after our first snapshots of the forum counts.
Momentum
1,000+ active installs. History builds with each weekly snapshot.
| 4 May 2026 | 23 |
|---|---|
| 11 May 2026 | 62 |
| 18 May 2026 | 51 |
| 25 May 2026 | 57 |
| 1 Jun 2026 | 70 |
| 8 Jun 2026 | 66 |
| 15 Jun 2026 | 56 |
| 22 Jun 2026 | 42 |
| 29 Jun 2026 | 72 |
| 6 Jul 2026 | 52 |
| 13 Jul 2026 | 56 |
| 20 Jul 2026 | 87 |
| 27 Jul 2026 | 83 |
| 3 Aug 2026 | 100 |
| 10 Aug 2026 | 88 |
| 17 Aug 2026 | 125 |
| 24 Aug 2026 | 86 |
| 31 Aug 2026 | 82 |
| 7 Sep 2026 | 104 |
| 14 Sep 2026 | 114 |
| 21 Sep 2026 | 119 |
| 28 Sep 2026 | 146 |
| 5 Oct 2026 | 128 |
| 12 Oct 2026 | 160 |
| 19 Oct 2026 | 191 |
| 26 Oct 2026 | 242 |
| 2 Nov 2026 | 35 |
Weekly downloads over the last 4 weeks are 70% above the 27-week average.
Healthier alternatives
Same job, rated Healthy, higher Canary Score and at least 10,000 installs. Never sponsored.
Facts
| Version | 1.8.5 |
|---|---|
| Author | zendesk_official |
| Added | 31 May 2011 |
| Last updated | 5 Sep 2023 |
| Active installs | 1,000+ |
| Requires WordPress | 2.9.2 |
| Tested up to | 6.3.14 |
| Requires PHP | not stated |
| Category | Support & Help Desk > Help Desk & Ticketing Systems |
| Tags | support, zendesk, helpdesk, help desk, customer support |
Other plugins by this author: Zendesk Chat
Questions
Is Zendesk Support for WordPress still maintained?
No. Last release 5 Sep 2023, over 3 years ago.
Who owns Zendesk Support for WordPress, and has it changed hands?
No change recorded.
Was Zendesk Support for WordPress removed from wordpress.org?
No. Listed on wordpress.org as of 3 Nov 2026.
Is Zendesk Support for WordPress safe?
1 known vulnerability, fixed (latest in 1.8.5). Not on the exploited list.
Is the latest Zendesk Support for WordPress update safe to install?
No ownership change before 1.8.5. No one-star spike after it.