Zendesk Chat
At risk: no release in 75 months (last release 20 Aug 2020).
Capped at 59 while a Critical signal is open.
| Ownership | 100 |
|---|---|
| Maintenance | 0 |
| Security | 100 |
| Support | 70 |
| Reputation | 70 |
Active signals
Facts we detected, with links to the source.
Ownership timeline
Who commits to the plugin's code on wordpress.org, over time.
| zendesk_official | 16 Jun 2015 to 20 Aug 2020, 53 commits |
|---|
1 committer recorded. No ownership changes recorded since 3 Nov 2026.
Maintenance
- Last release
- 6 years ago
- Releases, 24 months
- 0
- Tested up to
- 5.5 vs 7.1
- Requires PHP
- not stated supported 8.2+
| Q1 2024 | 0 |
|---|---|
| Q2 2024 | 0 |
| Q3 2024 | 0 |
| Q4 2024 | 0 |
| Q1 2025 | 0 |
| Q2 2025 | 0 |
| Q3 2025 | 0 |
| Q4 2025 | 0 |
| Q1 2026 | 0 |
| Q2 2026 | 0 |
| Q3 2026 | 0 |
| Q4 2026 | 0 |
Last release 20 Aug 2020. Tested up to 5.5, 16 major versions behind WordPress 7.1.
Support
Support history appears after our first snapshots of the forum counts.
Security record
| Published | Issue | CVSS | Affected | Fixed in | Days to patch |
|---|---|---|---|---|---|
| 18 Feb 2013 | Zendesk Chat < 1.2.6 - Cross-Site Scripting | 6.1 | < 1.2.6 | 1.2.6 | 18 |
Source: Wordfence Intelligence.
Reputation
Lifetime rating 4.0 from 27 ratings. Quarterly trends appear as new reviews arrive.
| 5 star | 18 |
|---|---|
| 4 star | 1 |
| 3 star | 2 |
| 2 star | 1 |
| 1 star | 5 |
- Nothing Works · 1 star · 5 Mar 2020
- Slow down any website · 1 star · 2 Jan 2020
- I like Zendesk a lot but WP plugin is disaster · 2 stars · 11 Jan 2018
Momentum
10,000+ active installs. History builds with each weekly snapshot.
| 4 May 2026 | 60 |
|---|---|
| 11 May 2026 | 125 |
| 18 May 2026 | 141 |
| 25 May 2026 | 166 |
| 1 Jun 2026 | 143 |
| 8 Jun 2026 | 143 |
| 15 Jun 2026 | 124 |
| 22 Jun 2026 | 98 |
| 29 Jun 2026 | 101 |
| 6 Jul 2026 | 115 |
| 13 Jul 2026 | 96 |
| 20 Jul 2026 | 130 |
| 27 Jul 2026 | 105 |
| 3 Aug 2026 | 151 |
| 10 Aug 2026 | 151 |
| 17 Aug 2026 | 144 |
| 24 Aug 2026 | 148 |
| 31 Aug 2026 | 140 |
| 7 Sep 2026 | 145 |
| 14 Sep 2026 | 248 |
| 21 Sep 2026 | 192 |
| 28 Sep 2026 | 203 |
| 5 Oct 2026 | 208 |
| 12 Oct 2026 | 217 |
| 19 Oct 2026 | 285 |
| 26 Oct 2026 | 242 |
| 2 Nov 2026 | 38 |
Weekly downloads over the last 4 weeks are 30% above the 27-week average.
Healthier alternatives
Same category, higher Canary Score. Never sponsored.
Facts
| Version | 1.4.18 |
|---|---|
| Author | zendesk_official |
| Added | 20 Jan 2010 |
| Last updated | 20 Aug 2020 |
| Active installs | 10,000+ |
| Requires WordPress | 3.1 |
| Tested up to | 5.5.24 |
| Requires PHP | not stated |
| Category | Communication & Messaging > Transactional Email |
| Tags | chat, contact us, chat online, contact plugin, customer support |
Other plugins by this author: Zendesk Support for WordPress
Questions
Is Zendesk Chat still maintained?
Zendesk Chat was last updated on 20 Aug 2020. Its Canary status is At risk.
Is Zendesk Chat safe?
Zendesk Chat has no open unpatched vulnerabilities on record. 0 vulnerabilities were published in the last 24 months. Its Canary status is At risk.
Who owns Zendesk Chat?
The wordpress.org author is zendesk_official. Recent committers: zendesk_official, miogalang, bencxr, plugin-master. We have recorded no ownership change.
What can I use instead of Zendesk Chat?
Plugins in the same category with a higher Canary Score: Chatway Live Chat - AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons, Buttonizer - Floating Menus, Sticky Buttons, & Popup Builder, WP Chat App, Buttonizer - Live Chat, AI Chatbot, Call, Chat, Contact Button, Simple Chat Button.